Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
REFUND POLICY AND MEMBERSHIP CANCELLATION
Daily passes and monthly auto-payments are non-refundable and non-transferable. If you would like to cancel your account, please sign in, select “My Account” and cancel your membership at the bottom of your account page. This must be done 15-days prior to your renewal date to ensure you are not charged for the following month. If you are having technical issues with any of our videos, please notify us through our contact us page immediately and we will extend your Day Pass.